This Privacy Statement Regarding Online User Information ("Privacy Statement") applies to CyBourn SA, CyBourn Ltd., and its subsidiaries and affiliates.
This Privacy Statement governs personal information that we collect from our customers and from our website (https://www.cybourn.com, as well as information that we collect from our mobile applications, email, phone or other interactions that we may have with you.
We may obtain your Personal Information when you:
Some CyBourn services may be co-branded and offered in conjunction with another company. If you register for or use such services, both CyBourn and the other company may receive information collected in conjunction with the services and may use the information according to each company’s privacy statement and other agreements with you.
We may automatically collect behavioral and user experience information about your visits to our websites, including the pages you view, the links you click, search terms you enter, and other actions you take in connection with CyBourn websites and services. We may also collect certain information from the browser you use to come to our website, such as your IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and the URL to which you browse away from our site if you click on a link on our site.
We may obtain information about you from third party sources such as public databases, our Business Partners, joint marketing partners, social media platforms and from other third parties. We may use the information to better understand you, to enhance our ability to provide relevant marketing of products and services to you, and to help prevent and detect fraud.
Our legal basis for collecting and using your Personal Information as described in this Privacy Statement will depend on the Personal Information concerned and the specific context in which we collect it. In general, we collect and process your Personal Information on one or more of the following bases:
We may obtain personal information in the course of providing Managed Security Services to our corporate customers (such as IP addresses, MAC addresses, user names, email addresses, client contact information). CyBourn is the controller of any personal information contained within records or logs of security events (“Security Event Data”) that are identified and collected during the provision of Managed Security Services. If you work for a corporate customer that uses our Managed Security Services, it is possible that personal information about you may be contained in Security Event Data processed by CyBourn. We will use such information for providing the Managed Security Services and to develop, enhance and/or improve our security services and the products and services we offer and provide to our customers. We will comply with applicable laws in respect of any personal information contained within the Security Event Data and will ensure we have in place measures to safeguard such information to the standard required by law.
CyBourn may use your Personal Information to:
Where the processing of your Personal Information is subject to EU data protection laws, you have the following data subject rights. Please note that these rights are not absolute and in certain cases are subject to conditions as specified in applicable law:
Access: you have the right to request information about how we process your Personal Information and to obtain a copy of that Personal Information
Rectification: you have the right to request the rectification of inaccurate Personal Information about you and for any incomplete Personal Information about you to be completed
Objection: you have the right to object to the processing of your Personal Information which is based on our legitimate interests (as described above)
Deletion: you have the right to request the erasure of your Personal Information (subject to certain conditions)
Automated decision-making: you have the right not to have a decision made about you that is based solely on automated processing if that decision produces legal or similarly significant effects concerning you.
Restriction: you have the right to ask us to restrict our processing of your Personal Information, so that we no longer process that information until the restriction is lifted
Portability: you have the right to receive your Personal Information, which you have provided to us, in a structured, commonly used and machine-readable format and to have that information transmitted to another organization in certain circumstances.
In addition to the above, you have the right to lodge a complaint with a supervisory authority (such as the supervisory authority in your member state of habitual residence, place of work or where the alleged infringement took place) if you consider that our processing of your Personal Information infringes applicable data protection law.
If you have any questions about the type of Personal Information we hold about you or if you wish to request deletion or correction of Personal Information we hold about you, or exercise any other data subject right, please send a written request to [email protected] While we will make reasonable efforts to accommodate your request, we reserve the right to reject such access requests or to impose restrictions or requirements upon such requests as required or permitted by applicable law.